Product Updates

What's New at MagicReply

We're continuously improving MagicReply to help you respond to reviews faster and smarter. Here's what we've been working on.

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Auto-Reply Rules Engine

Configure rules to auto-respond based on star rating, keywords, or sentiment. Set response delays, approval workflows, and override options to stay in control while saving hours every week.

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Bulk Reply Generation

Generate and post replies to multiple reviews at once. Select reviews from your inbox, generate AI responses in batch, review them all, and post with a single click.

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Analytics Dashboard

Track response rates, sentiment trends, and review metrics over time. Understand how your reputation is evolving with visual charts and exportable reports.

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Improved Response Quality

Enhanced AI model for more natural, context-aware replies. Responses now better reference specific details from each review and match your brand voice more accurately.

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Tone Customization

Choose from professional, friendly, apologetic, or casual tones for your AI-generated replies. Set different default tones for different star ratings.

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Team Collaboration

Invite team members with role-based permissions and approval workflows. Managers can review and approve replies before they go live.

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Website Review Widget

Embed a review widget on your website to showcase your best Google reviews. Works with any website builder -- one line of code, zero maintenance.

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Brand Voice Training

Train the AI to match your specific brand voice. Provide example responses and style guidelines, and MagicReply learns to write just like you do.

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Faster Reply Generation

60% faster AI response generation across all plans. What used to take several seconds now happens in under a second, so you can move through reviews faster than ever.

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Google Business Profile Integration

Connect your Google Business Profile and manage all your reviews from one dashboard. Secure OAuth login, automatic review syncing, and one-click reply posting.

Try the Latest Features

Start free and experience all the improvements we've shipped. No credit card required.